When unexpected computer problems happen, you lose time,
you lose money and you lose customer’s trust
We help you prevent computer problems. If problems arise, we instantly analyse and fix issues right away.
We’re here the moment you need help. Not in a few hours. Instantly.
You don’t have to drop anything off. Our Tech Experts provide you with our revolutionary Concierge approach to IT problem solving. First, we conduct regular Health Checks to prevent issues from even occurring. Then, if unexpected problems occur, we connect instantly and fix everything right away saving you time, money, frustration and lost sales.
Personal | Entrepreneur | Business | |
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MembershipsPrice includes GST |
AU$20.00 Device/month (annual commitment) |
AU$26.40 Device/month (annual commitment) |
AU$9.90 Device/month (annual commitment) |
Contact us whenever you need expert support, at no extra cost. *Fair policy applies
Unlimited Remote Support* |
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Instant personalised and premium support, whenever you need it
Instant Remote Concierge |
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We use Bit Defender, ranked as a top product in the 2020 av-test by av-test.org - trust you're in safe hands with top level protection
Anti Virus & Security |
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We'll regularly scan your systems to ensure they are optimal and healthy
Health Checks |
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Our tech experts are fully trained and can answer any questions you have regarding your technology needs - whether it's the best software, a new computer or mobile device, we've got you covered
Expert Advice |
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A comprehensive presentation outlining your devices performance – we’ll give you a score and break things down so you know if your device has vulnerabilities before something goes wrong, and fend it off
Executive Monthly Reports |
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Never worry again that your computer is open to attack – we do the work for you to ensure your computer is up to date and secure. The My Reports function tracks recent updates, for your peace of mind.
Managed Updates |
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Got Java, Adobe or any other third party programs, don’t put up with annoying update pop-ups – consider it done with our scheduled update service
Third Party Updates |
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There’s nothing worse than a slow computer – ensure your computer never skips a beat with a weekly tune up that goes on in the background, while you go about your day.
Computer Tune Ups |
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Unlimited documents backup (max file size: 50MB); automated backup twice a day; stored in an online secured AUS data centre.
Secured Document Backup |
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Catered for all your business needs.
Tailor – Made Solution |
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Dedicated IT Expert for your business
Premier Concierge Service |
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We take care of all of your technology needs, effectively being your own IT department.
Fully Managed IT & Tech Support |
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Deal with only one person who understands your business intimately, not a new person every time.
Dedicated Account Manager |
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Deal with only one person who understands your business intimately, not a new person every time.
Dedicated Tech Expert |
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We offer free strategic advice to ensure you can scale optimally for the future.
Strategic Advice |
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Choose this | Choose this | Contact us |
*Fair policy applies. Contact us for more details.
We'll make sure your network and systems are online and running optimally
Cyber protection from hackers. malware and viruses
Knowing all your systems are being taken care of by our Tech Experts
Instant support by a qualified technical engineer.
Fair policy use
Business grade NBN, ensuring great speeds and minimal congestion
Business & Home VoIP Packages, starting from $9 per month
Business Grade Equipment, Customised PCs, Specialised Hardware
Disaster recovery & backup solutions
Restart bigger and better than ever.
We believe in you.